Asking for a reshoot

Sometimes you might receive content that isn't exactly what you were imagining. We recommend that you keep an open mind and focus on testing > gut feel -- you never know how a certain piece of content might perform. 

However, we do realize that there are times when the content doesn't meet the requirements specifically detailed in the brief. 

• If a creator submits content that doesn’t match the requirements of the brief and you would like to ask for a reshoot, the first step is to go to the campaign brief and identify which requirements they missed. 
• Ask for a reshoot or edit requests with the below template. If you can include a visual example to go along with your points that will go a long way to getting what you're looking for! 
• After sending the edit request, if the content is still not aligned with the brief, reach out to your CSM for next steps.

Example Below:

Thank you for your content so far and we hope you are enjoying the [product]! However, some of the photos aren't quite in line with what we outlined in the brief. We are looking for additional content that follows the below requirements outlined in the creative brief:

• [copy/paste from brief]
• [copy/paste from brief]
• [copy/paste from brief]

Can you please send additional content to meet the above requirements? Please let us know if you have any questions