Creator Communication Templates

Modified on Fri, 29 Sep, 2023 at 6:10 PM

Here is some boiler plate language to help answer common questions creators might have on the platform!

Before Accepting Creators

Thanks so much for applying to our brief! We can't wait to partner. Before we officially accept you to the brief, please read ALL brief requirements in the brief and ensure you can meet all deadlines and requirements. Once you've read them, please confirm the below:
The shipping address on file is correct
You've read the full brief and deadlines and can execute all requirements
Anything else you'd like to confirm
Looking forward to the partnership!

Passing on creators that I've chatted with

You can use the below message for the creators you chose not to accept. Make sure you give the creators a chance to respond before you hit "Not Now" or they will not be able to see the message.

"Hi there!

Thank you for your interest but we have reached capacity of creators we can accept! Please apply to our future briefs so we could potentially work together!"

Shipping Product

We have shipped your product! Your [carrier ex: UPS] tracking number is: [X]. While you're waiting for the package to arrive please be sure to take another look at the brief guidelines to refresh yourself before shooting content. We can't wait to see what you create!

Asking creators to give you permission to boost your post?

We really want to boost some of your amazing posts to give them more exposure.
Could you please ensure that you give us permission to boost your post? Instructions here: https://help.instagram.com/606568693172555
Thanks!

Wrap up message/Thanks

Thanks so much for partnering with us, we have really enjoyed working with you! Payment has now been sent, hope we can work together again soon.