How do I know I need to take action in my brief?

Cohley has three types of automated notifications:

1. Email
2. In-app notifications
3. Automated chats in brief

Emails:

Emails are sent to the main account user Mondays and Wednesdays at 11am ART (hourly difference due to daylight savings) if there is an unread notification. The email will include a list of all briefs with an unread message. 

In-app notifications:

Notifications are available via the bell in the top right corner of your screen.

All notifications can be filtered by brief name with the toggle in the slide-out dropdown after clicking the bell. 

Message are then grouped into the following categories:

1. Content to review
2. Creator payment due
3. New messages (chats)

To view a message in the brief, click on the individual notification and you will be directed. Some notifications are grouped which means you might have multiple messages in that stage of the brief to read.

To clear a chat notification, click into the chat with the Creator itself and the blue 'New' badge will disappear. You can also click the X on the notification itself. 

If there is a notification on the brief, you will also see a red dot on the brief list. 

Automated chats:

A chat message is auto generated by Cohley to help streamline the next steps and communication between Creators and brands. Today it is sent as a message from either party, but will soon be viewed as a notification within the chat sent by Cohley. 

1. Shopify order has been processed - follow up with tracking information once received
2. Content has been uploaded by the Creator
3. Content has been requested by the brand
4. Content has been reviewed
5. Your post has been requested
6. Payment has been sent

Coming soon:

1. Congrats! You've been accepted to the brief.
2. Unfortunately you have not been accepted to the brief.
3. Brand has changed your expected compensation.