If you're trying to pay creators and see an ISF (Insufficient Funds) alert, don't worry — this has nothing to do with your account balance on Cohley.
ISF alerts are triggered when Cohley's PayPal account is in the middle of processing a funds transfer. Because PayPal takes up to 5 days to process deposits, we intentionally keep a lean balance there rather than letting large sums sit idle. Occasionally, this means payments queue up just ahead of the next transfer clearing.
What to do: No action needed on your end. Please check back around 10am ET the following day and you should be all set to complete your payments.
If the issue persists after that, reach out to support@cohley.com and we'll get it sorted.
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